When you tap a TV program, Ray sends your cable box a command for that program’s channel number. Some set-top boxes change channels quicker if they receive the same number of digits each time. Here's how to always send 3 or 4 digits, regardless of the channel number:
|1. On Ray’s home screen, tap the Settings icon|
2. Tap "Devices"
3. Tap "Cable Box"
|4. Tap “Advanced Settings” (you may need to scroll down to find it).|
|5. Tap “Channel Settings”|
|6. Tap “Channel Changing”|
|7. Tap "Channel Prefix"|
|8. Select how many digits Ray should send - a green checkmark appears to indicate the new setting|
|9. Ray will automatically return to the previous “Channel Changing” screen, where you’ll see a green checkmark next to your selection.|