Changing Volume Control

Are some of your devices' volume controlled by the TV while others are controlled by your receiver? Is your sound coming out of the TV when it is supposed to be coming from the receiver? No worries! We can get to the bottom of this by checking on Ray's settings.

Here's the step-by-step guide:

1. Tap the settings icon on your home screen.

2. Tap the list item "Devices."  

3. Select the device you are having trouble with.

4. Once on the device screen, take a quick look at the "Inputs used to watch" section. If you are using an audio device for volume, make sure it is NOT set to "not in use." Rather, select the input used or "default settings."

Continue scrolling down to the "Volume Control" section. Tap the device that is listed there.

5. This opens a screen with a list of all devices that can control volume. Select the correct one. Test your selection by using the physical buttons for mute, volume up and volume down on the side of Ray. 


Have more questions? Contact us